Frequently Asked Questions

Kindly read through our FAQ to facilitate a smoother and easier transaction.

Please read this carefully before asking any questions
  1. All units are 100% brand new and original
  2. All units are complete in original packaging and sealed
    Payment and Delivery


  3. Modes of payment – Cash on Delivery, BDO bank transfer
  4. Nationwide Shipping, Payment first before shipping
  5. No swaps / trades
  6. Credit cards are accepted (Visa or Mastercard) +8% surcharge (sorry no deferrals yet)
  7. Provincial Orders – Once payment has been processed (bank to bank – BDO) will ship the same day using our corporate courier (OCS/DHL/Air21) – No insurance


  8. All units have 1 year factory warranty
  9. Returns are not accepted, once the unit been opened and inspected to be working, buyer cannot return the item for refund
  10. We will not sell you any broken or malfunctioning units
  11. Service warranty is both factory and store warranty
  12. Please check our other models at


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